Returns & Exchanges

At Feel22, we want you to be completely satisfied with your beauty haul. If you are not happy with your purchase, you can return or exchange unopened and unused products within 15 days of delivery.

1

Initiate Your Request

Contact our beauty support team via WhatsApp or email with your order number and a photo of the items you wish to return.

2

Quality Inspection

Ensure all products are in their original packaging, unopened, and with the safety seals intact to be eligible for a refund.

3

Schedule a Pickup

Once approved, our courier partner will visit your location within 48-72 hours to collect the return package from your doorstep.

4

Receive Your Refund

After we receive and verify the items at our warehouse, your refund will be processed via store credit or your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing